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Thank you for visiting Prepared Insurance Company. If you are an agent looking to become appointed with Prepared, visit our Become an Agent page.

Headquarters

Address:
1715 N. Westshore Blvd.
Suite 930
Tampa, FL 33607
Toll Free:
877.313.1824
Phone:
813.286.3730
Fax:
813.286.3737
Email:
prepared@preparedins.com

Underwriting & Customer Service

Hours:
8:30 am – 5:00 pm EST
Main Telephone:
877.313.1824
Policy Service/Underwriting:
Select Option 7
To Report a Claim:
Select Option 1
Policy Service Fax:
813.286.3737
Policy Service Email:
underwriting@preparedins.com
Agency Support/Marketing:
877.313.1824, select option 7
Agency Support/Marketing Fax:
813.286.3737
Agency Support/Marketing Email:
marketing@preparedins.com
Regular Payments:
P.O. Box 162244
Altamonte Springs, FL 32716
Correspondence:
P.O. Box 162244
Altamonte Springs, FL 32716
ALL Claims Correspondence:
P.O. Box 20302
Tampa, FL  33622
Overnight:
1715 N. Westshore Blvd.
Suite 930
Tampa, FL 33607

Flood Underwriting & Customer Service

Hours:
8:00 am – 6:00 pm EST
Customer Care:
866.503.6030
Fax:
206.374.3032
Claims Phone:
877.254.6819
Flood Email:
preparedcs@torrentcorp.com
Mailing:
Prepared Insurance Company
P.O. Box 912795
Denver, CO 80291-2795
Overnight/Express:
Lockbox Services MAC C7301-L25
1740 Broadway St. Floor L2
P.O. Box 912795
Denver, CO 80274

Email Us

If you have any questions or comments, please fill out the form below. A member from our customer service team will get back to you within one business day. You cannot change or cancel coverage via this form submission.
  • To make changes to your policy, please contact your agent or our Customer Service Center at 877.313.1824, select option 6.
  • To make payments or view documents visit our customer portal HERE.
  • To request an insurance quote, please click HERE.
  • You cannot report a claim via this form submission. To FILE A CLAIM, please call our Claims Department at 877.313.1824.
Customer Service hours are M-F: 8:30am – 5pm EST.

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